Return goods

Law on Distance / Returns
In our webshop is shown for each product if it is whether or not a standard product.
It is stipulated by law that you have a cooling-off period ( trial period ) seven days to products you purchase through the Internet, e - mail , mail order , telephone , or fax orders . Those seven days go after receipt of the product .

Exceptions here are : food , time-bound products ( magazines , reserved tickets for a concert ) medicines and manufactured by contract manufacturers ( such as tile sheets , roof panels , wall panels , profiled sheets and special typesetting ) Standard products such as screws (complete boxes ) end caps , ridge , gable pieces , valley gutters and wind springs can be returned.

Returns that are received ( long) after the period of 7 days will not be reimbursed . The same applies to articles which the seal is broken , for items that are not in pristine (read : sellable ) condition and articles that show traces of any ( improper ) use ( eg scratches ) Opened boxes of screws are NOT returnable . Think also about the state of packaging and carton .

It is when returning items always advisable to include , for example, when an item to your idea is not functioning properly or is defective . Contact us first We may be able to provide additional explanations or tips to function which returns can be prevented. Article correctly Cost of unstamped or insufficient postage will be deducted from the purchase price to be paid back .